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Action Home Services: Automating Success with AI
Action Home Services is a premier hardscaping company, dedicated to designing and building stunning outdoor spaces.
When Simon from Action Home Services was introduced to Matt from NeuTalk, it was clear they shared a passion for efficiency. A mutual contact had seen the powerful automations Simon was integrating into Monday.com and knew that NeuTalk could take it even further.
The Challenge
Action Home Services relied heavily on WhatsApp for client communication, but manually transferring conversations into Monday.com was time-consuming and inefficient. They needed a seamless way to bridge the gap between WhatsApp and Monday.com—automating workflows without losing the personal touch.
The Solution
After discussing the pain points, NeuTalk and Action Home Services co-developed two automation modules:
✅ Automated Appointment Requests – Forms sent via WhatsApp are instantly processed and added to Monday.com, eliminating manual data entry.
✅ Task Creation from Messages – AI-powered automation extracts key information from WhatsApp conversations, generating tasks in Monday.com without human intervention.
The Results
With these automations in place, Action Home Services saves hours every week, streamlining operations and freeing up time to focus on what they do best—creating breathtaking outdoor spaces.
By bridging the gap between WhatsApp and Monday.com, NeuTalk has transformed how Action Home Services operates—proving that automation isn’t just about efficiency, but about enabling businesses to do more of what they love.